Click here for our Privacy Policy and Terms & Conditions Available to Nine Corpers - *60 per year

9Online Prime Terms and Conditions

9Online Prime provides a personalized subscription service that allows our members to access entertainment content ("9Online Prime content") over the Internet on certain Internet-connected TVs, computers and other devices ("9Online Prime ready devices").
These Terms of Use govern your use of our service. As used in these Terms of Use, "9Online Prime service", "our service" or "the service" means the personalized digital content service provided by 9Online Prime for discovering and accessing 9Online Prime content, including all features and functionalities, recommendations and reviews, our websites, and user interfaces, as well as all content and software associated with our service. References to ‘you’ in these Terms of Use indicate the member who created the 9Online Prime account and whose payment method is charged.

Membership

1.1. Your 9Online Prime membership will continue until terminated. To use the 9Online Prime service you must have Internet access and a 9Online Prime ready device.

1.2. We may offer a number of subscription plans, including subscription plans that contain commercial breaks and other types of commercial messages (“Advertisements”). Please note that our subscription plans without Advertisements may still contain limited commercial content, such as branded content or sponsorship messaging. In addition, we may give our users the opportunity to watch live or special events (including replays of such content) or to enjoy new additional features. Such content and new features may contain Advertisements independent of your subscription plan.

  1. Promotional Offers. We may from time to time offer special promotional offers, plans or memberships (“Offers”). Offer eligibility is determined by 9Online Prime at its sole discretion and we reserve the right to revoke an Offer and put your account on hold in the event that we determine you are not eligible. Members of households with an existing or recent 9Online Prime membership may not be eligible for certain introductory Offers. We may use information such as device ID or an account email address used with an existing or recent 9Online Prime membership to determine Offer eligibility. The eligibility requirements and other limitations and conditions will be disclosed when you sign-up for the Offer or in other communications made available to you.

Billing and Cancellation

3.1. Cancellation. You can cancel your 9Online Prime membership at any time. To cancel, email contactus@ninecorp.com and request cancellation. If you cancel your membership, your account will automatically close within 5 working days.

3.2. Changes to the Price and Subscription Plans. We may change our subscription plans and the price of our service from time to time. We will notify you at least one month before any price changes or changes to your subscription plan will become effective. If you do not wish to accept the price change or change to your subscription plan, you can cancel your membership before the change takes effect.

9Online Prime Service

4.1. You must be at least 18 years of age to become a member of the 9Online Prime service. Minors may only use the service under the supervision of an adult.

4.2. The 9Online Prime service and any content accessed through the service are for your personal and non-commercial use only and may not be shared with individuals beyond your household unless otherwise allowed by your subscription plan. During your 9Online Prime membership we grant you a limited, non-exclusive, non-transferable right to access the 9Online Prime service and 9Online Prime content. Except for the foregoing, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.

4.3. You may access the 9Online Prime content primarily within the country in which you have established your account and only in geographic locations where we offer your subscription plan and have licensed such content. The content that may be available will vary by geographic location and will change from time to time. Not all 9Online Prime content may be available in the ad supported subscription plan. The number of devices on which you may simultaneously watch depends on your chosen subscription plan and is specified on the "Account" page.

4.4. The 9Online Prime service, including the content library, is regularly updated. In addition, we continually test various aspects of our service, including our websites, user interfaces and promotional features.

4.5. Depending on your subscription plan, some 9Online Prime content may be available for temporary download and offline viewing on certain supported devices ("Offline Titles"). Limitations apply, including restrictions on the number of Offline Titles per account, the maximum number of devices that can contain Offline Titles, the time period within which you will need to begin viewing Offline Titles and how long the Offline Titles will remain accessible. Some Offline Titles may not be playable in certain countries and if you go online in a country where you would not be able to stream that Offline Title, the Offline Title will not be playable while you are in that country.

4.6. Except as explicitly authorized by us, you agree not to:

(i) archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use content and information contained on or obtained from or through the 9Online Prime service;
(ii) circumvent, remove, alter, deactivate, degrade, block, obscure or thwart any of the content protections or other elements of the 9Online Prime service, including the graphical user interface, any advertising or advertising features, copyright notices, and trademarks;
(iii) use any robot, spider, scraper or other automated means to access the 9Online Prime service;
(iv) decompile, reverse engineer or disassemble any software or other products or processes accessible through the 9Online Prime service;
(v) insert any code or product or manipulate the content of the 9Online Prime service in any way;
(vi) use any data mining, data gathering or extraction method;
(vii) upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the 9Online Prime service, including any software viruses or any other computer code, files or programs
We may terminate or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service.

4.7. The quality of the display of the 9Online Prime content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD, Ultra HD and HDR availability is subject to your Internet service and device capabilities. Not all content is available in all formats, such as HD, Ultra HD and HDR, and not all subscription plans allow you to receive content in all formats. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. The time it takes to begin watching 9Online Prime content will vary based on a number of factors, including your location, available bandwidth at the time, the content you have selected and the configuration of your 9Online Prime ready device.

4.8. 9Online Prime software is developed by, or for, 9Online Prime and may solely be used for authorized streaming and to access 9Online Prime content through 9Online Prime ready devices. This software may vary by device and medium, and functionalities and features may also differ between devices.

Passwords and Account Access 

Your password is for your personal use only and should be kept confidential. If you allow others to access the account (which includes access to information on viewing activity for the account), you agree that such individuals are acting on your behalf and that you are bound by any changes that they may make to the account, including but not limited to changes to the subscription plan. To help maintain control over the account and to prevent any unauthorized users from accessing the account, you should maintain control over the devices that are used to access the service and not reveal the password. You agree to provide and maintain accurate information relating to your account, including a valid email address so we can send you account related notices. We can terminate your account or place your account on hold in order to protect you, 9Online Prime or our partners from identity theft or other fraudulent activity.

Miscellaneous

6.1. Unsolicited Materials. 9Online Prime does not accept unsolicited materials or ideas for 9Online Prime content, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to 9Online Prime.

6.2. Customer Support. If you require customer support, email contactus@ninecorp.com.

6.3. Survival. If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.

6.4. Changes to Terms of Use. 9Online Prime may, from time to time, change these Terms of Use. In case of material changes we will notify you at least one month before such changes apply to you. If you do not wish to accept the changes, you can cancel your membership before they take effect.

6.5. Electronic Communications. We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration.